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Powering Up

Power Restored
Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.
Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

Jan 08

Jan. 5 - Stonebridge & Blackberry Subdivisions

Posted on January 8, 2018 at 3:33 PM by Kevin Stahr

About 43 customers in the Stonebridge and Blackberry subdivisions on Geneva's west side lost power due to an underground cable fault Jan. 5.

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Dec 28

Dec. 28 - Randall Square Outage

Posted on December 28, 2017 at 3:32 PM by Kevin Stahr

About 124 customers in the Randall Square subdivision on Geneva's west side lost power due to an isolated bad section of underground cable Dec. 28.

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Dec 27

Dec. 24 - Accident Causes Outage

Posted on December 27, 2017 at 3:30 PM by Kevin Stahr

The Christmas Eve snowstorm caused a car to crash into two electric boxes that resulted in a power outage impacting 32 customers on the City's west side.

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