22 South First Street • Geneva, Illinois • 60134 • (630) 232-7494
The Official Site of the City of Geneva, Illinois

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Information Technology

Our Most Frequently Asked Questions:

High Speed Internet Access /  Cable Television Services in Geneva

AT&T

  • Internet - The local AT&T Central Office is located in downtown Geneva at 110 James Street. If you are within 14,000 ft. as the wire runs (not as the crow flies), you will probably be able to get ADSL from AT&T or another DSL vendor . To check what vendors offer DSL service in your neighborhood, please visit http://www.dslreports.com/prequal
  • Television - AT&T U-Verse television service is available in some parts of Geneva. AT&T has not committed to a full buildout of Geneva so your best best will be to check with them directly via this link. Only AT&T will be able to tell you when service may arrive and the City of Geneva has no control over what portions of Geneva are covered by this service.
  • Why was the City of Geneva being sued over AT&T's Project Lightspeed / U-Verse rollout?

 

COMCAST

While Federal Law allows for multiple providers to be licensed within a City and, in fact, prohibits exclusive franchise agreements, Comcast is the only cable provider currently offering service in Geneva. Several years back, Comcast completed the rebuild process of Geneva's cable plant allowing them to offer television, cable modem, and phone services within Geneva.  For more specific answers, please check directly with Comcast at 800.266.2278 (800 COMCAST) or their website.

MORE QUESTIONS CONCERNING COMCAST? CLICK HERE

 

SATELLITE

If you have a clear view of the southwest sky, satellite television and internet services are available through some of dish vendors such as DirecTV or Dish Network.

 

WIRELESS INTERNET

There are some wireless internet providers in the TriCities that may be able to provide internet service to your residence. Please check via this link for current services.

 

Do all the City employees have access to email?
All city employees with access to a computer have email.  An email directory of important addresses is available here

What about the City's website?
Most of the pages on the web site are in HTML format, allowing all browsers to view the pages. Some pages are in PDF format, which requires the use of Adobe Acrobat Reader to view and print the form exactly as it was intended to be submitted. You can download Acrobat Reader using the link at left for free, so we think this is an economical way for any user to view, print and use our forms. Remember to use the print button inside Acrobat Reader and not your browser's print button. We hope this information on this site is useful to our citizens and businesses. If you have content suggestions which you think might benefit a great deal of people, email them to webmaster@geneva.il.us for review.


Didn't Geneva try to build its own cable plant a while back?
All information about past municipal broadband referenda (April 2003 & November 2004) can be found at http://www.geneva.il.us/bb/faq.htm.

 

 

Contact Information

Peter Collins
Information Technologies Manager
pcollins@geneva.il.us
630-232-1743
fax 630-262-0867

Justin Chiappetta
Information Technologies Technician
jchiappetta@geneva.il.us
630-938-4543
fax 630-262-0867

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While Fire & Police Departments operate 24 hours a day, general business hours, Monday through Friday, are as follows:

City Hall - 8:00 a.m. until 5:00 p.m. - 630.232.7494
Fire Department - 8:00 a.m. until 5:00 p.m. - Non-Emergency 630.232.2530
Police Department - 8:00 a.m. until 5:00 p.m. - Non-Emergency 630.232.4736
Public Works Department - 7:00 a.m. until 4:00 p.m. - 630.232.1501

Officially designated City Holidays can be found at http//:www.geneva.il.us/departments/holidays.htm

©2013 City of Geneva, Illinois • All Rights Reserved • Problems with a link or lookup? Let us know here: webmaster@geneva.il.us

 

 


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