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Welcome to the City of Geneva’s online request tracker system. You can use this tool to ask for information or report non-emergency concerns such as street light outages, potholes and more to our various City departments.

Please note, our online request tracker is not monitored 24-hours a day. If this is an emergency, please call 911. If you need more immediate assistance during non-business hours, call the Police Department’s non-emergency number at 630-232-4736.

People who have iPhones can also download the Citizen Request Tracker app powered by CivicPlus to report concerns.

Thank you.

Administrative Services 1 Forms
City Administrator's Office 4 Forms
City of Geneva - Mobile Requests 1 Forms
Code Enforcement 1 Forms
Community Development 2 Forms
Economic Development 2 Forms
Finance Division 2 Forms
Fire Department - Non Emergency Issues 2 Forms
Police - Non Emergency Issues (Please call 630-232-4736 for non-emergency issues in progress) 5 Forms
Public Works Electric Division 9 Forms
Public Works Engineering Division 4 Forms
Public Works Forestry 6 Forms
Public Works Streets Division 11 Forms
Public Works Water Division 13 Forms