To minimize damage to mailboxes throughout Geneva due to City snow removal efforts, the following standards should be met when installing your roadside mailbox:

• Mailbox supports, including but not limited to posts, brackets, platforms, or supports, shall be a minimum of 4 inches by 4 inches treated wood, or 2 inch in diameter standard steel or aluminum pipe;
• Mailboxes or supporting structures shall be installed or maintained, within but not closer, than 9 to 12 inches form the edge of the street pavement or the back of the street curb where such curb exists;
• The bottom surface of mailbox shall be not less than 36 inches and not exceeding 42 inches from the ground surface.
• Mailboxes and supporting fixtures shall not be installed within 10 feet of the point of curvature at any street intersection.

In the event of damage to a non-conforming mailbox installation due to City snow removal efforts, no compensation will be made. The property owner will be responsible for the repair or replacement of that mailbox installation.

If the City's snow operations damage a mailbox meeting the standards, the City will repair or replace the mailbox up to $75. 

Any such reimbursement of cost to the owner of a damaged mailbox shall be made only upon the presentation of satisfactory evidence of sales receipts for materials used in such repair and replacement attached to Mailbox Reimbursement Form. All labor or cost of labor to install or re-install said mailboxes shall be the responsibility of the owner of the mailbox. All claims of the damaged mailboxes caused by the snow removal must be presented to the Geneva Public Works Department within 30 days of the date of the incident. If the claims do not fall within the 30 day period, the City will not be responsible for repairs, replacements or reimbursements.

If you should have any questions, please contact the Public Works Department at 630-232-1502. Public Works is open from 7 a.m. to 3:30 p.m. Monday to Friday. Your cooperation on this matter is greatly appreciated.