Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jul 02

[ARCHIVED] Public Works Department - Power Outage Response

The original item was published from July 2, 2018 3:06 PM to August 1, 2019 12:00 AM

After ComEd service to three of Geneva's substations dropped July 1, the City's Public Works Department sprung into action on a hot day to restore service to 5,200 plus customers in a short time frame. Below are the comments shared with the City via social media.

Thank you City of Geneva workers for all you do for us! And for keeping us informed.


Power went off and on four times in Fisher Farms (subdivision). Glad that it got back on quickly. Thank you!

Great work as always!! City of Geneva is the BEST!!

Thank you for restoring power so quickly. Great job.

Great job!