Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jul 21

[ARCHIVED] City Administrator's Office: Communications 'Are Top Notch'

The original item was published from July 21, 2017 12:12 PM to March 1, 2018 12:05 AM

Email to Communications Coordinator Kevin Stahr:

Just a quick note to say that you are doing awesome work. A few years ago, when I was with Patch, it surprised me that Geneva took so long to get the word out when there was breaking news or an emergency the public needed to know about.

Now, without a doubt, you are leading the league.

And it's not just the breaking stuff where you excel. The day-to-day notices, website updates and overall communications are top notch.

Very well done, Kevin Stahr.

Rick Nagel
Kane County Digital Outreach Coordinator