Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Sep 21

[ARCHIVED] Public Works - At Your Service

The original item was published from September 21, 2018 9:40 AM to October 1, 2018 12:05 AM

An email sent from 5th Ward Alderman Robert Swanson to City staff Aug. 7:

I ran into a resident this evening at the Walrus Room Supper Club. Melody lives and works at Second and Campbell.

She had an issue this year with her water service line, and she was impressed with the support and service she received from the City of Geneva. In particular, Bob VanGyseghem and James Childress.

She also had a large parkway tree limb fall, and again, the City response was good.

Keep up the good work. I appreciate happy, positive, constituent interactions.