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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Oct 23

[ARCHIVED] MetroNet Construction - October 2018 Update 2

The original item was published from October 23, 2018 11:32 AM to August 1, 2019 12:00 AM

MetroNet Construction Map
Curious to see where MetroNet's ongoing construction project for installing its fiber optic network in Geneva is progressing. Here is the latest update as of Oct. 23, 2018.

Construction Underway
Zone GE01
Subdivisions: Randall Square & Sterling Manor
General Boundary Area: Randall Road, Fabyan Parkway, Viking Drive, Kaneville Road, Peck Road and the Union Pacific Railway tracks.
Zone GE023
General Boundary Area: State Street, Anderson Boulevard and the City's northern boundary limit.

Zone GE039
Construction in this zone is taking place above ground.
General Boundary Area: Fox River, Illinois Prairie Path, East Side Drive and State Street (Route 38).
Coming Soon
Zone GE040
General Boundary Area: East Side Drive, Illinois Prairie Path, Kirk Road and State Street (Route 38).

Finished Zones
MetroNet has completed work in the following zones in Geneva:

GE011 GE015 GE016
GE020 GE046 GE047

For more information, including a larger version of the map, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.