I wanted to let you both know how very helpful and kind Barb Nicoloff in Public Works was today.

My father is suffering with cancer, and we are not sure how much longer we will have him so we are getting things in order.

Mom had miss-placed the documents for their cemetery plots in Oak Hill, and she wasn't even sure where the plots were. Of course they bought them more than 30 years ago.

So I called and spoke with Barb. There was nothing in the system referencing my parents so Barb searched the old records and found the papers. Mom's name was spelled differently in a couple spots on the form and when Barb called me back to ask the correct spelling I was unavailable. So she googled my name and found my parents as relatives. By the time I called her back, she had it all set and the correct information in the system.

She went above and beyond to help and was so nice through the whole process.

Esther