Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Feb 08

[ARCHIVED] Public Works & City Administrator's Office - January Snow Response & Communications

The original item was published from February 8, 2019 3:58 PM to February 29, 2020 12:00 AM

The following comments were posted by Geneva residents on the City's Facebook page or sent in via email after the Public Works Department worked tirelessly to remove 24 inches of snow in January 2019.

I just wanted to thank one of the City of Geneva employees the other day for stopping to help me bring my garbage and recycling containers up my steep and icy driveway. It was totally unexpected and totally appreciated. Thank you, you really did make my day. So nice there are good people out there who care.
Nancy - Jan. 29

Great job with the (Facebook) updates. Much appreciated!
Rob - Jan. 28

Thanks for the (Facebook) updates, and thanks to all the workers who are busting it out there clearing the roads!
Stephanie - Jan. 28

Great job this morning. Thank you for your hard work!
Tammy - Jan. 28

Thank you! Very much appreciated :)
Elizabeth - Jan. 28

I just drove thru town from Plainfield, and our streets look great. Thanks to all for the long hours of work. Very well done.
Camille - Jan. 24

Thank you for your quick response after I requested a mailbox last evening when mine was hit by a snowplow yesterday. I just noticed the temporary one was up. Thank you again. It is greatly appreciated.
Katie - Jan. 23

You guys do a great job!
Melanie - Jan. 22

Thanks for all the hard work of the (Public Works) Streets Division, the Police Department and the Fire Department.
Kevin - Jan. 22

Thank you for keeping our streets clean and safe!

Thanks to the Street Division for all your long hours of plowing. It is greatly appreciated!
Kathi - Jan. 18 & 28

Prayers for all police, fire responders, and streets and sanitation workers. Stay safe out there.

Great job! Thank you all!!! Now go get some warm soup or coffee.

Kudos to all on keeping us safe in a timely manner. I hope you all get a little break from the fast and furious weather.
Maria - Jan. 18, 19 & 23