Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 04

[ARCHIVED] Public Works - Power Outage Response

The original item was published from February 26, 2019 2:59 PM to February 29, 2020 12:00 AM

Battling strong winds and declining temperatures, the Geneva Public Works Department Electric Division worked hard to restore power to a section of the downtown following an electric transformer fire Feb. 24.

The first two comments were tweeted to the City Feb. 25. The final comment was a letter sent to the City's Superintendent of Electric Services Hal Wright on Feb. 28.

Thank you to the City of Geneva Crews for working all night in the cold and wind to restore our power. We appreciate it and are glad to be open for business today!
Old Towne Pub & Eatery

The City of Geneva crews have had a tough winter, but they've kept at it - we appreciate all they've done!
Geneva Public Library

Dear Hal,

I want to acknowledge and thank both you and your team for the exemplary work done to restore power to Ashland Center following the transformer fire last Sunday evening.

It was a significant event and affected a large number of properties in the downtown district.  And our property at 25 N. Third St. is as about as close to that offending transformer's location as you can get.

When we arrived on site to assess our situation, we saw the full complement of your team already working to replace the unit and restore power.

The level of teamwork and hard work you led in the bitter cold through that night is not lost on us.

Not only was power restored at Ashland Center before 6 a.m. the next day -- itself a testament to everyone involved in that complex task -- the work was performed so carefully and professionally that no one would ever know that there had been an issue at the site.

Please accept our sincere appreciation and respect for all that was done.  Your leadership and the collaboration of your team deserve recognition for truly impressive work.

Please pass along our sentiments and thanks to everyone who helped make the transformer replacement, electrical service repairs, and customer power restoration possible in such short order.

Our best personal regards,

Paul E. Kawalek, Chairman, Ashland Ventures LLC