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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 07

[ARCHIVED] MetroNet Construction - March 2019 Update

The original item was published from March 6, 2019 10:40 AM to April 1, 2020 12:00 AM

MetroNet Construction Map
Curious to see where MetroNet's ongoing construction project for installing its fiber-optic network in Geneva is progressing. Here is the latest update as of March 6, 2019.

Starting Soon
Zone GE010
Subdivisions: Hawthorne Manor, The Meadows, Riverbank, Riverbank Crossing, Geneva Gardens
General Boundary Area: The Union Pacific Railway tracks, Western Avenue, area just north of the Allendale subdivision/the City's southern border limit and the Fox River.

Zone GE01
Subdivisions: Randall Square & Sterling Manor
General Boundary Area: Randall Road, Fabyan Parkway, Viking Drive, Kaneville Road, Peck Road and the Union Pacific Railway tracks.

Finished Zones
MetroNet has completed work in the following zones in Geneva:

GE011 GE015 GE016
GE020 GE046 GE047

For more information, including a larger version of the map, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.