Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Apr 08

[ARCHIVED] City & Public Works - Electric Utility

The original item was published from April 8, 2019 1:53 PM to May 1, 2020 12:00 AM

I just wanted to take a moment to say thank you. Thank you for being great stewards of Geneva's electric delivery service and providing great quality as well as lower rates. I just did a bill comparison of the last year of my service using ComEd's bill estimator tool, and we spent approximately $275 less compared to ComEd rates.
I also had the recent pleasure of speaking with Public Works Electric Division Manager Jennifer Hilkemann  during a home improvement project, and she was a pleasure to work with.
Thank you for your excellent service, everyone, and keep up the great work!
Warm regards,