Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jul 08

[ARCHIVED] Fire Department - Gas Leak Response

The original item was published from July 8, 2019 11:53 AM to August 1, 2020 12:00 AM

I'm writing this letter to thank the City of Geneva Fire Department and the City of Geneva.

On the 17th of June 2019, I called the City of Geneva Fire Department regarding a gas leak at our home on Hawthorne Lane. They arrived in about two to three minutes. I believe there were five firemen with a supervisor. All of them were very professional and very polite.

I think they were all great, a credit to the City and the Fire Department.

Thank you,