Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jul 10

[ARCHIVED] Fire Department & Public Works - Storm Response & More

The original item was published from July 10, 2019 9:19 AM to August 1, 2020 12:00 AM

Lightning struck my tree and a huge limb fell on power lines and caught fire. Immediately, the Fire Department was on the scene, and City workers (Public Works) fixed the situation quickly and very professionally.

Nobody got hurt, our power is on, and we all appreciate a job well done. Thank you to everybody involved.

Chris (Posted on the City's Facebook page)

I have a situation that required me to reach out to the Fire Departement, (Deputy Chief) Mark Einwich and (Fire Marshal) Dustin Schultze for the advise and help. Albeit the result is nowhere near the end however, I wanted to let you and the Mayor know the Geneva Fire Department, and especially Mark and Dustin, are outstanding. So please let the Mayor know the team is top notch.

Barb (email to City Administrator Stephanie Dawkins)