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Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Oct 02

[ARCHIVED] Geneva Police Offer Halloween Safety Tips

The original item was published from October 1, 2019 10:33 PM to August 1, 2020 12:00 AM

Halloween Trick-Or-Treating
The Geneva Police Department would like to take this opportunity to provide some safety reminders for those who plan on trick-or-treating this year.

The police department recommends Halloween trick-or-treating be conducted between 3 and 7 p.m. on Thursday, Oct. 31. Police also would like to pass along the following these safety guidelines to families:

  • Wear light-colored clothing or some type of reflective material for better visibility;

  • Ensure costumes fit and are worn in a manner that prevents tripping;

  • If children wear masks, make sure they can see clearly and their visibility is not obstructed;

  • Small children should always be accompanied by an adult;

  • It is best to trick-or-treat in groups

  • Go out in daylight when possible and carry a flashlight for use if out after dark;

  • Only give and accept wrapped candy;

  • Examine all candy before allowing children to eat it;

  • Carrying hard props such as swords and daggers should be avoided. Substitute hard props with foam rubber materials;

  • Stay within familiar neighborhoods. Only visit homes where you know the residents;

  • Take your treats at the front door. Do not enter a stranger’s home without a trusted adult;

  • Look both ways prior to crossing the street and utilize a marked crosswalk whenever possible; and

  • Only walk on sidewalks when possible

The Geneva Police Department hopes everyone has a fun and safe Halloween.