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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Dec 23

[ARCHIVED] MetroNet Construction - January 2020 Update

The original item was published from December 23, 2019 10:22 AM to September 2, 2020 8:24 AM

MetroNet Construction Map
MetroNet is nearing completion of installing its fiber-optic network throughout Geneva after starting construction in 2017. Work is scheduled to begin Thursday, Jan. 2 in the Eagle Brook subdivision, the last remaining residential area in the community. Construction is expected to last six to eight weeks, weather permitting.

Starting Soon
Zone GE005
General Boundary Area: Randall Road, Western Avenue, Fabyan Parkway and the Union Pacific Railway tracks.

For more information, including a larger version of the map, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.