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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 13

[ARCHIVED] Next Phase Of Underground Cable Replacement Starts This Spring

The original item was published from March 13, 2020 1:17 PM to January 1, 2021 12:00 AM

The City announced the Geneva East subdivision will be the focal point for the next phase of the Geneva's underground cable replacement program beginning this spring.

Work is scheduled for May to November 2020, weather permitting. Impacted streets include:

  • Britta Lane,
  • Manchester Course,
  • Geneva Drive,
  • East Side Drive from Division Street south of Woodward Avenue to the City’s substation.

A map is available on the project's construction web page.

Scheduled power outages will be required during construction, and impacted residents will receive notification two days in advance. Crews will be working in either the public right-of-way or in utility easements. Final landscaping restoration will be finished by May 2021.

Replacing underground electric cable enhances the City’s service reliability. Questions can be directed to the City’s Public Works Department Electric Division by calling 630-232-1503.

Last Year's Project
Work has been substanially completed on the City's 2019-20 cable replacement program. Final landscaping on the five project areas will take place in May.

More details are available on the construction web page.