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Kudos To City Employees

Great Job

In today's digital age, public-sector employees are frequent targets for criticism.

Although compliments are rare, we do see more than most due to the quality of the workforce at the City of Geneva. Sometimes our work is very visible with our police, fire and public works employees out in the community. But many times, it is the behind-the-scenes efforts from our City staff that also deserves recognition.

Check out some of the recent feedback we have received from the community for a job well done.

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Apr 28

Public Works Department - Electric Feed Issue Resolved

Posted on April 28, 2020 at 2:37 PM by Kevin Stahr

An email to the City's Public Works Department Director:

I wanted to thank your Electric Division for such an excellent response to my house electrical feed problem. Yesterday at about 1 p.m., I called your department and explained that about half of my house power was not functioning.

Within 45 minutes of that call, three Electric Division vehicles arrived at my house. Within 90 minutes of my call, all interior house electric was functioning. Within 21 hours of my call, the 240V power to my A/C (which I don’t need now anyway) was working, and the crew completed the job.

These individuals (including supporting office dispatch staff) were complete professionals, operated with the utmost safety practices, and got my house operating in seamless fashion. I offer my sincere appreciation to you and your staff. Job well done!!!

Best,
John