The original item was published from April 28, 2020 2:23 PM to February 1, 2021 12:00 AM
An email to the City's Public Works Department Director:
I wanted to thank your Electric Division for such an excellent response to my house electrical feed problem. Yesterday at about 1 p.m., I called your department and explained that about half of my house power was not functioning.
Within 45 minutes of that call, three Electric Division vehicles arrived at my house. Within 90 minutes of my call, all interior house electric was functioning. Within 21 hours of my call, the 240V power to my A/C (which I don’t need now anyway) was working, and the crew completed the job.
These individuals (including supporting office dispatch staff) were complete professionals, operated with the utmost safety practices, and got my house operating in seamless fashion. I offer my sincere appreciation to you and your staff. Job well done!!!
Best,
John