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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Dec 09

[ARCHIVED] MetroNet To Start Fiber Installation In The Fox Run Subdivision

The original item was published from December 9, 2020 3:46 PM to October 1, 2021 12:05 AM

MetroNet will begin installing fiber optic cable the week of Dec. 14 in the Fox Run subdivision on the City's east side.

Work will take place primarily in the front parkway in the outer ring lots as well as public easements located in backyards. Construction is expected to take about six weeks, weather permitting. Landscape restoration is scheduled for the spring.

Fox Run is the final neighborhood for MetroNet's installation project, which began in 2017 after the Geneva City Council approved a cable franchise agreement.

For more construction information, visit MetroNet's website or the City's construction web page.