Blog module icon

Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Feb 26

[ARCHIVED] Geneva Police Trained To Deal With Mental Health Challenges

The original item was published from December 22, 2020 4:51 PM to October 1, 2021 12:05 AM

During the holidays and winter months, the Geneva Police Department typically sees an increase in service calls related to mental health emergencies. This season takes on even a new dimension with the ongoing COVID-19 pandemic.

I would like to take a moment to familiarize you with some of the mental health services the Police Department offers to the community.

Police have been working steadily the past few years to provide the most professional, compassionate, and empathetic service to those individuals who may be suffering from a mental health crisis. Many of our staff are certified Crisis Intervention Trained (CIT) officers. The CIT officers are skilled in de-escalation techniques and are trained to respond to those suffering from a mental health crisis, Autism or dementia.

To assure those in need of mental health services are identified, we have assigned a mental health advocate within the Police Department. This officer is tasked with acting as a liaison between the police and Geneva’s mental health/social service providers to make sure those in need of assistance are brought to the attention of those best suited to assist them.

In a further effort to best serve our community, the Police Department partners with a social worker, who is available to respond 24/7 to mental health emergencies, domestic-related situations, homelessness, and many other incidents. In 2019, Geneva Police utilized the social worker more than 200 times. I believe that we will meet, or exceed, that number in 2020.

If you have any questions about the services we provide or believe that we can be of assistance to you, a family member, or a friend, please do not hesitate to reach out to the Geneva Police Department.

I hope that you find this information helpful and wish you a safe and healthy 2021.

Police Chief Eric Passarelli
Eric Passarelli
Police Chief