Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Feb 16

[ARCHIVED] Fire Department's House Fire Response

The original item was published from February 16, 2021 11:57 AM to February 1, 2022 12:05 AM

Background
The Geneva Fire Department and surrounding agencies battled a house fire Feb. 13 in unincorporated Geneva Township despite several challenges involving freezing weather, no fire hydrants, deep snow and icy roads. Firefighters also rescued a woman and a dog from the burning home.

Positive Feedback
Submitted to the City in response to the GenevaMail news announcement:

"Our community is so blessed to have so many resources available...so grateful. Hope everyone is ok."
Barbara W

Tag(s): Kudos To City Employees Blog, House Fire, Fire Department