The original item was published from February 25, 2021 3:07 PM to May 1, 2021 12:00 AM
About 17 customers on Geneva's east side lost power or experienced a partial outage at 11:15 p.m. Feb. 24 after an underground cable faulted.
Impacted customers were located near Hill Road and Whitfield Drive. Geneva's Public Works Department crews isolated the bad section of cable and restored service at 3:35 a.m. Feb. 25.
As a reminder, residents should call the Geneva Police Department's non-emergency phone number at 630-232-4736 to report power outages taking place after-hours and on the weekends. Police will dispatch the on-call Public Works Electric Division staff to respond to matter.
FYI, the City's online request tracker and social media accounts are not monitored 24 hours a day.