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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 09

[ARCHIVED] Geneva East Landscaping To Start In April Following Underground Cable Project

The original item was published from March 9, 2021 3:40 PM to October 1, 2021 12:05 AM

The City's underground cable replacement contractor has finished transferring homes in the Geneva East subdivision from the old infrastructure to the new system as of March 9. Old transformers, pedestals and street lights also have been removed from the area.

While the weather is beginning to warm up, final landscaping work will not commence until early April when temperatures stay more consistently mild. Landscaping work should be completed by late April, weather permitting. The City appreciates the public's patience as the project begins to wind down.

Underground cable in the Geneva East has been replaced to enhance the City’s electric service reliability.

More information, including a project map, can be found on the City's construction web page.

Tag(s): Underground Cable Replacement, Pardon The Progress, Geneva East