Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Apr 28

[ARCHIVED] Public Works Buffalo Box House Line Replacement

The original item was published from April 28, 2021 2:24 PM to May 1, 2022 12:05 AM

As I'm sure that you know, your Public Works crew and Michels Plumbing replaced my water line yesterday, and we could not be more pleased with their skill and efficiency. A bonus is that they are all such nice people.

It was, at least for me, an amazing thing to watch. Five hours from arrival in the morning to passing the City inspection in the early afternoon!

The plumbers started the boring machine from across the east side of the street. Our house is another 100' from the curb on the west side of the street, yet they brought their drill into our basement within the 1' space that I asked them to try for. The City's Public Works crew then had all of the holes filled, patched, and seeded by the time that the plumbers had finished the hookup in the basement. True professionalism and very much appreciated.

I posted a picture on the "What's Happening in Geneva" Facebook page and several people "liked" it. I hope that it gets the word out.

Colin C. (email to the City)