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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

May 26

[ARCHIVED] Sanitary Sewer Cleaning Slated For East Side Neighborhood

The original item was published from May 26, 2021 4:33 PM to December 1, 2021 12:05 AM

The City's Public Works Department will be cleaning sanitary sewers Thursday and Friday, May 27-28 in a east side neighborhood near Route 25.

The project work area is generally bounded by State Street, Crissey Avenue, Chalmers Street and Kansas Street. Signage has been posted on several residential streets to notify residents of the project.

Water and sewer service will not be interrupted during the cleaning process, but residents are encouraged to lower their toilet seats as a precaution.

Public Works may have to return to the area in the future to finish the sanitary sewer cleaning process. Work progress depends on the dirtiness of the lines, tree roots, and if crews get pulled off to address another service call.

For more information, call the Geneva Public Works Department Water Division at 630-232-1551.

Tag(s): Sanitary Sewer Cleaning, Public Works, Pardon The Progress