Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jul 14

[ARCHIVED] Public Works Underground Cable Replacement

The original item was published from July 14, 2021 4:38 PM to July 15, 2022 12:00 AM

Dear City of Geneva Public Works,

We live on the east side of Geneva where you have recently completed an underground cable replacement project. I wanted to say thank you for doing such a great job:

  • We only lost power twice - could have been more.
  • Outages were scheduled in advance (really helpful since we were working from home).
  • The equipment was nearly parked at night (so amazing).
  • Appreciate all the flags and cones to alert walkers and drivers.
  • Filling in the uneven dirt patches and even sowing seed! Wow, how kind and thoughtful.

So wonderful how much TLC went into the project, and we really appreciate it. Thank you so much for your care and respect for the neighborhood. Really, really appreciate it.

Thank you so much.

Claudio E. (letter written to the City)

Tag(s): Underground Cable Replacement, Public Works, Kudos To City Employees Blog