Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Aug 17

[ARCHIVED] Publilc Works Power Outage Responses

The original item was published from August 17, 2021 11:44 AM to August 18, 2022 12:05 AM

The following compliments were received by the City on Facebook after the Aug. 8 and 11 power outages in Geneva:

I want to thank all the people who have been working 24 hours a day to restore the power to the many homes and businesses who lost power during the storms this week. I also want to thank the emergency workers for their work during the storms. We live in a wonderful city.

Kevin K 


Thank you Geneva Electric Division personnel for getting us back so quickly and being so courteous with all of the calls!

Gloria F.


Thanks for the hard work Geneva electric! As one of the last five (customers to be restored), thank you so much for working through and resolving this!

James P.

Tag(s): Public Works, Power Outage, Kudos To City Employees Blog, Electric Division