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Public Works Electric Division at 630-232-1503

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Police Department at 630-232-4736.
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Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

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Oct 15

Eagle Brook Subdivision - Oct. 14

Posted on October 15, 2021 at 2:33 PM by Kevin Stahr

A fence contractor inadvertently dug into a marked primary electric line that cause a power outage around 11 a.m. Oct. 14 near the Eagle Brook subdivision on the City's west side.

The outage impacted 432 customers in Eagle Brook and those living along South Street, Randall Road, Randall Court, Ginger Lane, Sheila Lane, and Gary Lane. More than 98% of the customers experienced a brief disruption in service as the circuit open and closed automatically within seconds.

Four customers were restored by 11:45 a.m., and the remaining three were back online by 4 p.m. as Geneva's Public Works crews had to isolate and splice the damaged section of the cable.