Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 11

[ARCHIVED] Public Works Department Services

The original item was published from March 11, 2022 9:53 AM to April 1, 2022 12:00 AM

We’re new residents, having moved here from unincorporated St. Charles last year. Just wanted to say that we’ve been so pleased and thankful for the public works services! We appreciate the snow removal, salting, tree trimming, leaf clean-up, etc.

We wanted to give a special shout-out about the snow removal services. We live on a cul de sac, and your crews seem to really take care to distribute the snow. We’re dead center and have the smallest frontage. Also, words of appreciation for coming out at all hours of the day/night, on holidays and weekends-no doubt missing special family occasions and personal celebrations.

Thank you to all! Geneva rocks.

Cindi D (email sent to the City's Public Works director)