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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Sep 06

[ARCHIVED] 2022 Underground Electric Replacement Program Underway

The original item was published from August 15, 2022 5:30 PM to September 6, 2022 4:52 PM

The City is enhancing electric service reliability by replacing underground utility cable in four areas of Geneva.

Utility Dynamics, the City contractor, started work on South Street (near Gary & Shelia lanes) Aug. 29, and Hill Road near Whitfield Drive Sept. 6. Crews anticipate beginning in the Burgess Road area the week of Sept. 19, weather permitting. More information can be found in the Aug. 15 City news release.

The Fabyan Parkway project also is scheduled to take place later this fall.

A project map and additional information can be found on the City's underground electric replacement program web page.

Tag(s): Undergroun Electric Replacement, Public Works, Pardon The Progress, Electric Service Reliability