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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Oct 05

[ARCHIVED] Identity Theft Alert

The original item was published from October 5, 2017 11:52 PM to October 1, 2018 12:05 AM

Identity Theft
The Geneva Police Department’s Crime Prevention Team is offering several identity protection tips in the wake of a national credit reporting agency security breach earlier this month.

The Equifax data theft compromised personal information from about 143 million Americans, nearly half the country’s population, thereby exposing them to potential identity theft.

Here are steps people can take as a result of this hack:

• Visit Equifax’s website at to determine who has been impacted;

• Regardless who has been affected, people should check their credit to see if anyone has attempted to open an account using their personal information;

• Residents can contact the Geneva Police Department to file a report if they have become a victim of identity theft; and

• People should consider third-party services that offer identity theft protection (the Geneva Police Department cannot endorse any specific company.)

Other options, such as requesting a watch or freeze on credit reports, can be completed through each of the four credit reporting agencies, Equifax, Trans Union, Experian and Innovis.

For more information about the Police Department’s crime prevention efforts, visit the City’s website or call 630-232-4736.