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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Nov 15

[ARCHIVED] City Issues Permit For MetroNet Construction In Williamsburg, Blackberry & Stonebridge Neighbrhoods

The original item was published from October 31, 2017 3:58 PM to October 31, 2018 3:47 PM

MetroNet Map Resized
 MetroNet is expected to start constructing its fiber optic network in the coming days for the Williamsburg, Blackberry and Stonebridge subdivisions on Geneva's west side after the City approved a construction permit Oct. 31.

The permit boundary area (GEO20) is roughly bounded by Bricher Road, State Street (Route 38), Williamsburg Avenue and Randall Road.

Residents in these subdivisions should have received three notifications from MetroNet prior to construction. The company will be installing the fiber in utility easements, which are typically strip of land running along the street, sidewalk, rear lot line or between two lots.

Construction permits are pending review for Pepper Valley and the northern half of the Fisher Farms subdivisions.

For more information, including a larger version of the map above, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.

Tag(s): MetroNet, Fiber Network, Easements, Construction