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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Nov 16

[ARCHIVED] MetroNet Construction Officially Underway; Other West Side Neighborhoods Starting Soon

The original item was published from November 15, 2017 3:29 PM to October 31, 2018 3:47 PM

MetroNet Map Resized
The City received word that MetroNet's contractor has officially started installation of its new fiber optic network Wednesday, Nov. 15. Crews began working on the rear lot line on 550 and 580 Renee Court and will likely be moving throughout the Williamsburg, Blackberry and Stonebridge subdivisions in the coming days.

MetroNet is installing the fiber in utility easements after the City approved a franchise agreement with the company earlier this year to offer cable TV, Internet and phone service to Geneva. These easements are typically a strip of land running along the street, the sidewalk, the rear lot line or between two lots.

The first project area (GE020 on the above map) is generally bounded by Bricher Road, State Street (Route 38), Williamsburg Avenue and Randall Road.

More Construction Coming Soon
Zone GE011
Subdivisions: Pepper Valley, Geneva Manor, Dover Ridge subdivisions among others in the area.
General Boundary Area: Randall Road, Williamsburg Avenue, State Street, the Geneva Golf Club, Western Avenue and the Union Pacific railroad tracks.
Permit Status: City issued permit Nov. 15

Zone GE015
Subdivisions: Fisher Farms, Crossing at Geneva, Prairie Ridge Townhomes and Prairieview Estates
General Boundary Area: Peck Road, Bricher Road, Geneva Commons, Williamsburg Avenue (with a small deviation south), Fisher Driver, Border Road and the southern borer of PrairieView Estates subdivision.
Permit Status: City issued permit Nov. 16

For more information, including a larger version of the map above, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.