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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Jan 02

[ARCHIVED] MetroNet Expands Construction Into New West Side Neighbordhoods

The original item was published from November 30, 2017 2:26 PM to October 31, 2018 3:49 PM

MetroNet Map Resized
After two construction permits were approved by City in mid-November, MetroNet officially expanded its fiber network installation construction to other areas on Geneva's west side starting this week.

MetroNet is installing the fiber in utility easements after the City approved a franchise agreement with the company earlier this year to offer cable TV, Internet and phone service to Geneva. These easements are typically a strip of land running along the street, the sidewalk, the rear lot line or between two lots.

Construction Underway
Zone GE020
Subdivisions: Williamsburg, Blackberry and Stonebridge subdivisions
General Boundary Area: Bricher Road, State Street (Route 38), Williamsburg Avenue, and Randall Road.
Status: Started Nov. 15

Zone GE011

Subdivisions: Pepper Valley, Geneva Manor, Dover Ridge subdivisions among others in the area.
General Boundary Area: Randall Road, Williamsburg Avenue, State Street, the Geneva Golf Club, Western Avenue and the Union Pacific railroad tracks.
Status: Started Nov. 29

Zone GE015
Subdivisions: Fisher Farms, Crossing at Geneva, Prairie Ridge Townhomes and Prairieview Estates
General Boundary Area: Peck Road, Bricher Road, Geneva Commons, Williamsburg Avenue (with a small deviation south), Fisher Driver, Border Road and the southern border of PrairieView Estates subdivision.
Status: Started Nov. 29

Coming Soon
Zone GE016
Subdivisions: Fisher Farms and Westhaven Of Geneva subdivisions
General Boundary Area: Peck Road, Keslinger Road, Fisher Drive, and the combination of Williamsburg Avenue/FAA property and the northern boundary of the Westhaven subdivision.
Status: The City allows for only three active construction zones to take place at one time. The permit will be approved once work is finished in one of the areas listed above.

For more information, including a larger version of the map above, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.