Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jan 19

[ARCHIVED] Public Works Department: Water Remediation

The original item was published from January 19, 2018 4:55 PM to December 1, 2018 12:10 AM

A letter to our Public Works Engineering Division's Elton Orozco:

I’m writing to thank you for arranging the water remediation for the sidewalk in front of 918 W State St.! In the months since the sidewalk was redone, there has been no standing water a few hours after the end of the rain. The drain in the parkway now works as intended by the engineers, and I am certain that the coming months will demonstrate that the ice hazard has been abated.

Sam and I are both very pleased by the outcome, and very much appreciate your efforts to bring the problem to the attention of the State of Illinois. Your willingness to come in person for a site visit was instrumental to the repair of a long-standing problem. We give you our heartfelt thanks!