Power Restored

Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jan 23

[ARCHIVED] Public Works Department: Fixing Water Main Break

The original item was published from January 23, 2018 9:33 AM to February 1, 2019 12:20 AM

There was a water main break last night on my street (Newport Lane) and it was very impressive to watch your team fix the problem. Locating the break then digging down several feet into frozen ground while water gushes into the subzero night is not something most people would ever want to do.

I just wanted to say thanks. Please pass along my appreciation to the crew that came out last night.

Alderman Jim Radecki
Fourth Ward