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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Feb 01

[ARCHIVED] MetroNet Employees, Contractors Will Wear ID Badges, New Construction Starts In February

The original item was published from February 1, 2018 4:54 PM to February 2, 2019 12:10 AM

MetroNet Picture ID Badge
MetroNet employees and all their contractors will now be required to wear a photo ID badge (pictured) when they are installing their fiber network in utility easements throughout the City.

Last fall, the City approved a franchise agreement with the company to offer cable TV, Internet and phone service to Geneva. These easements are typically a strip of land running along the street, the sidewalk, the rear lot line or between two lots.

Starting the week of Feb. 5, MetroNet is expected to start work in new neighborhoods on the City's west side. Here is the latest.

Construction Underway
Zone GE020
Subdivisions: Williamsburg, Blackberry and Stonebridge subdivisions
General Boundary Area: Bricher Road, State Street (Route 38), Williamsburg Avenue, and Randall Road.
Status: Started Nov. 15, 2017 and should be wrapping up in early February 2018.

Zone GE011
Subdivisions: Pepper Valley, Geneva Manor, Dover Ridge subdivisions among others in the area.
General Boundary Area: Randall Road, Williamsburg Avenue, State Street, the Geneva Golf Club, Western Avenue and the Union Pacific railroad tracks.
Status: Started Nov. 29, 2017 and ongoing.

Zone GE015
Subdivisions: Fisher Farms, Crossing at Geneva, Prairie Ridge Townhomes and Prairieview Estates
General Boundary Area: Peck Road, Bricher Road, Geneva Commons, Williamsburg Avenue (with a small deviation south), Fisher Driver, Border Road and the southern border of PrairieView Estates subdivision.
Status: Started Nov. 29 and ongoing

Starting Soon
Zone GE016
Subdivisions: Fisher Farms and Westhaven Of Geneva subdivisions
General Boundary Area: Peck Road, Keslinger Road, Fisher Drive, and the combination of Williamsburg Avenue/FAA property and the northern boundary of the Westhaven subdivision.
Status: Scheduled to start the week of Feb. 5

Next Up
Zone GE047
Subdivisions: Geneva East and Geneva Knolls
General Boundary Area: East Side Drive, Division Street, Kirk Road and Geneva Drive
Status: The City allows for only three active construction zones to take place at one time. Permits for new construction will be approved once work is finished in one of the zones listed above.

Zone GE046
Subdivisions: Geneva East and Chesapeake Commons Townhomes
General Boundary Area: East Side Drive, Geneva Drive, Kirk Road and the Illinois Prairie Path
Status: The City allows for only three active construction zones to take place at one time. Permits for new construction will be approved once work is finished in one of the zones listed above.

For more information, including a map, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.

Tag(s): MetroNet, Fiber Network, Easements, Construction