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Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Feb 14

[ARCHIVED] Public Works Department & City Administrator's Office - Snow Plowing & Communications

The original item was published from February 14, 2018 12:01 PM to February 15, 2019 12:05 AM

After plowing more than 18 inches of snow between Feb. 5-12, many Geneva residents took the time to share their appreciation for the Public Works Department for working long hours and for the City's communication outreach.

Thank you to everyone who shared their feedback with us via social media and email. It meant a lot to our staff!

Resident Comments

Thank you for your work! I just did my commute to Aurora, and Geneva was the only town remotely clear as of noon Sunday! Good job!


Same, I was so happy with Geneva's roads on my morning and afternoon commute today. Great work, thank you.


Great work through all this snow. We really appreciate it!


Thanks for your great work!


That's why we love Geneva! It doesn't stop there...it's the town Mayor, park district and police department, etc. We love Geneva!


Section 2
You guys are great!


Thank you all. Big snows this past week. Never once had trouble traveling around Geneva.


We wondered about garbage pickup today (due to the snow), so we hopped on the City website, and as usual, found excellent, up-to-date information about pickup as well as other helpful weather-related details.

Weather emergencies, utilities, recycling, meeting schedules - no matter what it is, we can always find what we need on the City website. Thank you so much for your efforts, we sure appreciate it!!!


Shout out to all the snow plow drivers who will be up all night plowing! Hope you all got a good day's sleep and some hot coffee!! Thanks for your hard work!


Thanks to all the folks who are out there keeping our streets clean.


Section 3

Doing a great job...thanks.


Thank you Geneva for the awesome job!!


I travel through 3 counties to get to work and none even remotely compare to Geneva! Thank you so much.


Great work!


Streets look great. Great job by the hard working Public Works personnel.


Section 4

You are doing a great job!!!!!! Thank you!!!!


Thank you for the updates!! So thankful for those plowing!! Was able to get right out of my neighborhood at 11 a.m. and was impressed it was already cleared.


Thank you (for the updates)!! Also, thank you to all the snow plowers out there!


Thanks for the thorough update!


Thanks for posting this. My elderly father lives alone in the Pepper Valley subdivision on the west side of town, and I just forwarded a link to him to let him know about this if he doesn't already.


Section 5

Great job Geneva!


Thank you for your hard work!!


Excellent update. Thanks!


Thank you to everyone working long hours to plow!!