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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 16

[ARCHIVED] MetroNet Construction - March 2018 Update

The original item was published from March 16, 2018 11:56 AM to February 2, 2019 12:05 AM

MetroNet MapMetroNet has provided the City with an update on its construction progress in Geneva to date.

Construction Underway
Zone GE011
Subdivisions: Pepper Valley, Geneva Manor, Dover Ridge subdivisions among others in the area.
General Boundary Area: Randall Road, Williamsburg Avenue, State Street, the Geneva Golf Club, Western Avenue and the Union Pacific railroad tracks.
Status: 85 percent finished with underground construction and anticipating to finish in about two weeks, weather dependent.

Zone GE015
Subdivisions: Fisher Farms, Crossing at Geneva, Prairie Ridge Townhomes and Prairieview Estates
General Boundary Area: Peck Road, Bricher Road, Geneva Commons, Williamsburg Avenue (with a small deviation south), Fisher Driver, Border Road and the southern border of PrairieView Estates subdivision.
Status: 85 percent finished with underground construction and anticipating to finish in about two weeks, weather dependent.

Zone GE016
Subdivisions: Fisher Farms and Westhaven Of Geneva subdivisions
General Boundary Area: Peck Road, Keslinger Road, Fisher Drive, and the combination of Williamsburg Avenue/FAA property and the northern boundary of the Westhaven subdivision.
Status: 55 percent finished with underground construction

Pulling Cable
Zone GE020
Subdivisions: Williamsburg, Blackberry and Stonebridge subdivisions
General Boundary Area: Bricher Road, State Street (Route 38), Williamsburg Avenue, and Randall Road.
Status: Construction was finished in February, and crews are pulling cable in the area.

Next Up
Zone GE047
Subdivisions: Geneva East and Geneva Knolls
General Boundary Area: East Side Drive, Division Street, Kirk Road and Geneva Drive
Status: The City allows for only three active construction zones to take place at one time. Permits for new construction will be approved once work is finished in one of the zones listed above.

Zone GE046
Subdivisions: Geneva East and Chesapeake Commons Townhomes
General Boundary Area: East Side Drive, Geneva Drive, Kirk Road and the Illinois Prairie Path
Status: The City allows for only three active construction zones to take place at one time. Permits for new construction will be approved once work is finished in one of the zones listed above.

For more information, including a larger version of the map, visit MetroNet's construction webpage. Residents can ask questions online or call MetroNet at 877-386-3876.

The City also has created a MetroNet construction page with additional background.

Tag(s): MetroNet, Fiber Network, Easements, Construction