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Powering Up

Power Restored
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Mar 27

[ARCHIVED] Kidde Recalls Dual Senor Smoke Alarm

The original item was published from March 27, 2018 to March 31, 2019 12:05 AM

Recall Tag
The Geneva Fire Department wants to make residents aware of an important safety recall to a Kidde dual sensor smoke alarm.

A yellow cap left on during the manufacturing process can cover one of the two smoke sensors and compromise the alarm's ability to detect smoke, posing a risk of consumers not being notified to a fire in their home.

Customers should contact Kidde to request a free replacement smoke alarm and for instructions on returning the recalled unit. For more information on the recall, visit the U.S. Consumer Product Safety Commission's website.