The original item was published from April 3, 2018 11:39 AM to June 4, 2018 12:05 AM
An underground cable fault knocked out power for 53 customers overnight April 3 in the Randall Square subdivision on Geneva's west side.
The outage was reported to the City at 2:48 a.m. and impacted homes on Herrington Road, Blackman Court, Miller Road, Chatham Court and Danford Way. Public Works crews isolated the section of bad cable and were able to restore service by 4:10 a.m.
Here is a helpful tip to report power outages after-hours and on weekends: Call the Geneva Police Department non-emergency number at 630-232-4736. Police will then notify the Electric Division. This is more effective than using our online request tracker, which is not monitored 24 hours a day.