Welcome to the City of Geneva’s online request tracker system. You can use this tool to ask for information or report non-emergency concerns such as street light outages, potholes and more to our various City departments.

Please note, our online request tracker is not monitored 24-hours a day. If this is an emergency, please call 911. 

How To Report Power Outages
If you are experiencing a power outage after-hours, weekends or holidays, please call the Geneva Police Department non-emergency number at 630-232-4736.

If you need more immediate assistance for other Public Works-related issues during non-business hours, call the police non-emergency number.

Administrative Services 1 Forms
City Administrator's Office 4 Forms
City of Geneva - Mobile Requests 1 Forms
Code Enforcement 1 Forms
Community Development 2 Forms
Economic Development 2 Forms
Finance Department 2 Forms
Fire Department - Non Emergency Issues 2 Forms
Police - Non Emergency Issues (Please call 630-232-4736 for non-emergency issues in progress) 5 Forms
Public Works Central Business District 6 Forms
Public Works Electric Division 10 Forms
Public Works Engineering Division 4 Forms
Public Works Forestry 6 Forms
Public Works Streets Division 11 Forms
Public Works Water Division 15 Forms