Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Jan 23

[ARCHIVED] Geneva Water Superintendent Honored With Award

The original item was published from January 23, 2024 4:09 PM to January 23, 2024 4:11 PM

"BobThe Illinois Water Environment Association honored Geneva's Water & Wastewater Superintendent Bob VanGyseghem with the group's 2023 Golden Manhole Award.

This award acknowledges an individual who has made significant contributions to promoting individual professionalism and pride among those working in the design, management, construction, operations and maintenance of water collection systems. The honor also recognizes contributions to the success of the Illinois Water Environment Association and its goals, and effort over an extensive period of time which has positively contributed to the betterment of individuals associated with collection systems.

Serving as Geneva's water superintendent for the past 17 years, VanGyseghem has overseen an $11 million design and construction project at the City's wastewater treatment plant to comply with new phosphorous standards and a $24 million reverse osmosis project at the water plant. He also managed a 10-year effort to convert all water/electric meters to digitally communicate with our network.

Currently, VanGyseghem is overseeing the design of a new sanitary sewer to run across the Fox River.