Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Apr 20

[ARCHIVED] Public Works Responds To A Power Outage

The original item was published from April 20, 2023 2:42 PM to April 21, 2024 12:05 AM

The Geneva Public Works Department received kudos from several residents via Facebook for their quick response to an April 19 power outage that impacted 426 customers in the downtown, South Street, Southampton Drive, and the Pepper Valley subdivision.

Elisa B.

Thank you for the response and restoration. Your Western Avenue Burgess Norton Team appreciates you.

Stacey K.

Appreciate the hard work to get it back on as quick as possible.

Kathy S.

It was an exciting evening with my three grandkids. We used it as an emergency drill! It was kind of fun! Thank you for your hard work and keeping us safe.

Nicole M.

Thank you City of Geneva! This teacher had work to do.

Gus A.

Always awesome work.

If you have positive feedback you would like to share regarding an experience you had with any of our City departments, we would love to hear it. Just send us an email.

Tag(s): Public Works, Power Outage, Kudos To City Employees