Powering Up

"Power
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

May 13

[ARCHIVED] May Is Mental Health Awareness Month

The original item was published from May 13, 2024 2:29 PM to May 1, 2025 12:05 AM

May is Mental Health Awareness Month, and that is something the Geneva Police Department takes very seriously now and the other 11 months of the year.

The Police Department regularly responds to calls for service involving those who are experiencing a mental health crisis. We spend a considerable amount of time training our officers to ensure that our response is professional, caring, empathetic, and provides the safest and best outcome for all parties involved. 

Since 2014, we have partnered with the Association for Individual Development to have a social worker offer mental health resources to our community. The social workers are on call 24 hours a day, seven days a week and regularly respond to assist our officers with domestic disputes, death notifications, families in crisis, and many more situations. In addition to being on call, we have a social worker who works out of the Geneva Police Department two days per week.

We have also assigned an officer to be the Police Department's Mental Health Advocate. He acts as a liaison between our social workers and officers to make sure the community's mental health needs are being met. 

We understand our important role as caretakers of our community. By providing these services, we are enhancing the safety and quality of life for those who call Geneva home and those who work in, or visit our City.

"Police

Eric Passarelli

Police Chief