Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Dec 13

[ARCHIVED] City Employees Help Local Families During The Holidays

The original item was published from December 13, 2024 10:18 AM to December 1, 2025 12:00 AM

Firefighter DonationsThank you to the Geneva Fire Department for facilitating our holiday donation drive.

The City supported two large local families in need with gifts, food and essential items donated from employees at City Hall, Public Works, Police Department, Fire Department, and Tri-Com Central Dispatch.

The Fire Department picked up the donations from each site and transported the items to Tri-City Family Services to support the two families.