Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

May 06

[ARCHIVED] Geneva Police Baby Duck Rescue 2.0

The original item was published from May 6, 2024 3:28 PM to May 1, 2025 12:05 AM

Residents thanked Geneva Police Officer Kaley Smith for rescuing a baby duck that fell into a storm drain April 27 near the Herrington Inn & Spa. After the rescue, Officer Smith was able to reunite the baby with her family in the Fox River. Comments were posted on the City’s social media accounts. A video is available to watch on our Instagram and Facebook pages.

Laurie F.

How wonderful!! Thank you!!

Laura T.

Awesome job.

Thomas H.

Aww, way to go.

Liz & Kate Fashion Boutique

Best duck rescuer in town!!

Linda

I love these videos. thank you to the officer. The baby duck looked so happy to be reunited with his family.

Mitch

Thank you so much.

TimberBuilt Rooms

Great work Officer Smith!

Ruby Whiskers Animal Rescue

So sweet.

Carol B.

Awww, the officer will feel good the rest of the day, and so will momma duck.

Mercedes R.

Thanks Geneva PD!! Such a happy duck!!.

George H.

Well done officer!!

Eileen H.

I met this officer a couple of weeks ago. She was so nice and friendly. Thank you for saving this little guy.

Katilin M.

I met (Officer Smith) last week and agree. She's great!

Vivian W.

She looks like she's having a great time with that duckling.

Pam J.

Great job.

Courtney C.

Thank you for helping.

Allison B.

Well done Officer Smith!

Connie W.

Thank you Kaley! 

Linda M.

Love our town and our PD.

Jane M.

Oh so sweet. Great rescue.

Tag(s): Herrington Inn, Geneva Police, Duck Rescue