Powering Up

"Power
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

May 05

[ARCHIVED] Families Can Register For Citizens At Risk Program

The original item was published from May 5, 2025 3:37 PM to May 5, 2025 3:44 PM

Did you know the Geneva Police Department offers a Citizens At Risk Program, which allows families to register loved ones who maybe at a greater risk of becoming confused, disoriented or missing prior to an emergency. Having this information helps our officers reunite at-risk residents with their families and assist with any necessary medication  requirements. Geneva Police Sgt. Mark Russo talks about the value of this free program for the community.

The Geneva Police and Fire departments will be diving into various community safety topics in our monthly "First Response" public education series, which can be found on our YouTube channel.

Tag(s): Safety First, Geneva Police Department, First Response, Citizens At Risk